Tidio is a live chat, AI chatbot, and helpdesk platform for small businesses and ecommerce stores. Includes Lyro AI (an AI agent trained on your content), chat flows, email marketing, and integrations with Shopify, WordPress, and major CRMs. Targets SMBs looking for affordable customer support automation.
Tidio Functions
Technical Specifications
Features
Real-Time, Templates, History
Input Types
Text, Email
Output Types
Text, Markdown
Platforms
Web, Shopify, WordPress
Interface Types
Web App, Messenger Bot, Email Agent
Customization
No-Code, Template-Based
Language Support
Multilingual
Compliance
GDPR, Data Privacy
Autonomy Level
Assistant Mode
Integrations
Shopify, WordPress, Slack, HubSpot
Target Audience
Small Business, Mid-Market, Creators, Freelancers