Capsule CRM: Simple CRM That Solves Real Business Problems
Capsule CRM helps small businesses, startups, and growing companies organize contacts and manage sales without stress. Tired of scattered information? Capsule CRM’s contact management keeps all customer details in one easy-to-access place, so your team always has up-to-date info and can offer personal service. This means better relationships and more repeat customers.
Struggling to track sales and spot bottlenecks? Capsule’s sales pipeline gives you a visual overview of every deal, helping you prioritize leads and close deals faster. The built-in AI Content Assistant lets you quickly create emails and content based on customer data, saving time and making communication smoother. Integration with tools like Gmail, Xero, or Mailchimp makes Capsule fit into your workflow seamlessly.
Capsule CRM is affordable and easy to set up. You can try it for free with no long contracts, just a flexible pay-as-you-go plan. Compared to other CRMs, like Salesforce or HubSpot, Capsule stands out for its simplicity, quick setup, and lower cost, especially for smaller teams.
- Contact management for organized info
- Visual sales pipeline for easy tracking
- AI tools to speed up communication
- Integrates with popular business software
Capsule CRM Video Tutorial
Capsule CRM Features
Technical Specifications
Customer Reviews
A basic, but excellent CRM tool
I have been using Capsule for iaround 10 years and have introduced it into 3 businesses as it is an affordable, reliable and straightforward CRM system. The only downside I encounter is that HTML code is not recognised in storing messages so they appear as plain text not as formatted emails. It doesn't take long to get used to this and soon it is not a problem. The upside is that it is incredibly easy to use and has the easiest pathway to associate and store emails to a particular case or opporunity directly from your email client. This can be done live when the email is sent or historically for emails received or with sent emails where the email routing address was forgotten when first sending. I have tried most of the other simmilar CRMs (including Zoho, Insightly and Bitrix24) and none of them have either this feature or the ease of use of the feature in Capsule. Like all CRMs, it takes a while for users to learn but nowhere near as long as others I have tried. The platform is incredibly stable, I have not encountered one instance of being unable to access my data. The support team is kowledgeable, persistent and very quick to respond (usually < 24 hours and that is only because my timezone is 10 hours ahead of the Capsule team's. I could not recommend CapsuleCRM more highly.
Great
Pros: Great organization and integrations. Cons: The feature Sales Pipeline only works for single product companies, But as we work as large developers, so it doesn't work for us.
