Vivantio: Scalable Service Management for Growing Teams

Vivantio is a powerful service management software designed for businesses and support teams that need more than basic ticketing. Many organizations struggle with siloed information and slow service response, leading to poor customer and employee satisfaction. Vivantio solves this by centralizing all service requests—from IT to customer service and beyond—into one secure, easy-to-manage platform, helping companies streamline operations, automate workflows, and quickly resolve issues. This leads to faster responses, better team collaboration, and higher customer satisfaction for organizations of any size.

  • Flexible configuration adapts to your workflow, reducing manual tasks and mistakes.
  • Automation and AI help route tickets and resolve issues faster, boosting productivity.
  • Easy integration with popular business tools using FLEXBridge, unifying data and service channels.

Implementation with Vivantio is cost-effective—it’s designed for quick setup and doesn't require heavy customization, saving time and money compared to many traditional enterprise solutions. Vivantio stands out from other platforms with its modern, codeless interface, full ITIL alignment, support for multiple departments, and branded self-service portals—all at a competitive price.

  • Simple to deploy, scales as you grow
  • Comprehensive analytics and customizable dashboards
  • Supports IT, HR, customer service, and more

Vivantio offers a smart, unified service management solution that reduces costs, increases efficiency, and helps teams deliver exceptional support—making it the ideal choice for businesses wanting to scale without breaking the bank.

Vivantio Features

Collaboration Tools
Contact Management
Custom Dashboard
Forecasting & Analytics
Lead Management
Pipeline Management
Reporting
Security
Workflow Automation

Vivantio Pricing

Plan Price Model
Basic $42.00 Per Month

Technical Specifications

Deployment Android, Cloud Hosted, iPhone/iPad, Linux, Mac, On Premises, Proprietary, Web-based, Windows
Support 24x7 Support, Chat, Email, In-person, Phone
Training In-person
Knowledge Blogs, Case Studies, Help Guides, On-Site Training, Video Guides, Webinars, Whitepapers