Sugester: Boost Customer Support and Cut Costs
Are slow response times causing you to lose customers? Sugester is customer support software designed for small and medium businesses that want to answer questions faster and save money. With Sugester, you can:
- Sort and Assign Messages: All customer emails, chat messages, and calls come to one place. You can easily assign each question to the right team member, helping you reply faster and ensuring no message is missed.
Problem solved: Messy inboxes and confused team members.
Result: Happier customers and better team organization. - Self-Service Help Center: Build and share FAQs and solutions online. Many customers can solve their problems themselves, which means your team gets fewer emails and calls.
Problem solved: Overloaded support teams.
Result: Lower costs and 24/7 customer service. - Easy Integration: Add live chat to your website with a simple code. Sugester also connects with phone and email platforms, letting you track all support in one place. You can even use CRM features to manage client info and sales leads.
Implementation Costs: Sugester is affordable and easy to set up—no complex installation or high upfront costs.
How Sugester Compares
- Unlike basic email tools, Sugester helps you assign, track, and resolve every ticket.
- Compared to expensive helpdesk platforms, Sugester is more budget-friendly and simpler to use.
- It offers CRM and project management tools that many competitors lack.
Choose Sugester to improve customer support, save money, and grow your business more easily.
Sugester Video Tutorial
Sugester Features
Calendar & Task
Collaboration Tools
Contact Management
Custom Dashboard
Forecasting & Analytics
Mobile Access
Reporting
Sales Automation
Workflow Automation
Technical Specifications
Deployment
Android, Cloud Hosted, iPhone/iPad, Linux, Mac, Proprietary, Web-based, Windows
Support
24x7 Support, Chat, Phone
Knowledge
Blog, Help Guides, On-Site Training, Video