Salesforce Einstein is the AI layer across the Salesforce platform, including Einstein Copilot (conversational AI assistant), Einstein Copilot Builder, Prompt Builder, Model Builder, Prediction Builder, and Einstein Bots. Powering Agentforce for autonomous agents across sales, service, marketing and commerce.
Salesforce Einstein Functions
Technical Specifications
Features
Real-Time, Memory, History, Tool Use, API Access
Input Types
Text, Email, Voice, PDF
Output Types
Text, Markdown
Platforms
Web, Slack App
Interface Types
Web App, Messenger Bot, API
Customization
No-Code, Low-Code, API/SDK
Language Support
Multilingual
Compliance
SOC 2, GDPR, HIPAA, Data Privacy
Autonomy Level
Fully Autonomous, Assistant Mode
Integrations
Slack, Salesforce, Google Workspace
Target Audience
Mid-Market, Enterprise